Herbie Products Herbie Products

Shipping and returns

Shipping and returns details for Herbie Products.

Shipping

Where we ship

Australia wide shipping
[Yes]
International shipping
[No]

Dispatch time

Orders dispatch within [1 to 2] business days.

Delivery times

Metro
[2 to 5] business days after dispatch
Regional
[4 to 10] business days after dispatch

Tracking

Tracking is provided by email after dispatch.

Shipping cost

Shipping is calculated at checkout.

Returns

Change of mind returns

Return window
[14] days from delivery
Condition
Unused and in original packaging
Refunds
Processed within [5] business days after the return is received and inspected

Faulty or damaged items

If an item arrives damaged or faulty, contact us within [7] days of delivery. We will arrange a replacement or refund.

How to start a return

Use the contact form and include:

  • Order email address
  • Order reference
  • Reason for return

Need help

Use the contact form for shipping and returns questions.