Shipping details and faulty-item support for Herbie Products.
Orders dispatch within 1 to 2 business days.
Tracking is provided by email after dispatch.
Shipping is calculated at checkout.
If an item arrives damaged or faulty, contact us as soon as practical after delivery. We will arrange a replacement or refund.
Please include your order reference and a brief description of the issue.
We do not offer change-of-mind refunds or returns. Your rights under Australian Consumer Law still apply if a product is faulty, damaged, or not as described.
Use the contact form and include your order reference, photos, and a brief description of the issue.
