Help
Quick answers for carers and patients
Everything you need to decide and set up the bag.
- Set up once
- Dispatch in 1 to 2 business days
Purchase
Document holder and medical information form, pens, pouches, and small essentials to keep everything together.
A$58 including GST.
Dispatch in 1 to 2 business days. Delivery typically 2 to 10 business days in Australia. Shipping cost shown at checkout.
We will help arrange a replacement or refund for faulty or damaged items.
No. Fill in the provided sheet and keep it in the document holder in the bag.
Yes. Start with the bag, add optional badges if you need them.
Setup
Most people can set it up in 5 to 10 minutes once they have the medication list.
The provided medical information form, plus recent discharge papers, scans, X-rays, and other medical forms.
Update it any time details change, then put it back in the same place.
Pick one consistent, visible spot so anyone can grab it quickly.
Anything you may need in the first few hours until discharged, or until family or carers arrive.
Follow the three step walkthrough for filling in the form, packing essentials, and storing the bag.
Still stuck
Send a message and include the product you are looking at.
Do not include sensitive medical information.