Herbie Products Herbie Products

Help

Quick answers for carers and patients

Everything you need to decide and set up the bag.

  • Set up once
  • Dispatch in 1 to 2 business days
  • 14 day returns, unused

Purchase

What is included in the bag

Document holder and medical information form, pens, pouches, and small essentials to keep everything together.

How much is the bag

A$58 including GST.

How fast do you ship

Dispatch in 1 to 2 business days. Delivery typically 2 to 10 business days in Australia. Shipping cost shown at checkout.

What is your returns policy

14 day returns, unused and in original packaging.

Do you store my medical information online

No. The sheet is for you to print and keep in the document holder.

Can I add badges later

Yes. Start with the bag, add optional badges if you need them.

Setup

How long does set up take

Most people can set it up in 5 to 10 minutes once they have the medication list.

What should I put in the document holder

Medications, allergies, conditions, and key contacts so staff can read it quickly.

How do I keep it updated

Update it any time details change, then put it back in the same place.

Where should I store the bag at home

Pick one consistent, visible spot so anyone can grab it quickly.

What should I add

Underwear, charger cable and plug, hairbrush or comb, and anything personal you need.

Need the full setup guide

Follow the three step walkthrough for filling in the form, packing essentials, and storing the bag.

Still stuck

Send a message and include the product you are looking at.

Do not include sensitive medical information.